Troubleshooting Your 2WT13R-SF Remote: Why It Won’t Start Your Car but the Drone App Works

If you’re having trouble with your 2WT13R-SF remote not starting your car while the associated drone app still works fine, you’re not alone. This issue can be frustrating, especially when you rely on the remote to start your vehicle but are unable to pinpoint the cause of the malfunction. Fortunately, there are several steps you can take to troubleshoot and resolve the issue. In this comprehensive guide, we’ll cover all potential reasons for your 2WT13R-SF remote’s failure to start your car, even though the drone app works without any issues.

What Is the 2WT13R-SF Remote?

The 2WT13R-SF remote is a keyless entry and remote start system commonly used in modern vehicles and certain drone models. Its primary function is to allow the owner to start the car remotely, lock and unlock doors, and sometimes even control other vehicle functions, such as trunk release or panic mode. This remote system is often integrated with advanced security features for convenience and safety.

The remote system can also be paired with a smartphone app (the “drone app”) for remote control features, which might include tracking the car’s location, receiving notifications, or remotely controlling the vehicle. Despite the reliability of these systems, there are occasional problems that may prevent the remote from starting the vehicle, even though the drone app continues to work as expected.

Common Reasons Why the 2WT13R-SF Remote Won’t Start Your Car

There are several potential reasons why your 2WT13R-SF remote may fail to start your car, despite the drone app functioning normally. These can range from issues with the remote itself to problems with the vehicle’s systems. Below are some of the most common causes:

1. Battery Issues

The most common cause for a 2WT13R-SF remote not starting your car is a low or dead battery in the remote. While the remote may still communicate with the drone app, the signal required to start the car may not be strong enough if the battery is weak. Remote start systems require a significant amount of power to send signals to the car’s system, and a battery that is low or damaged can prevent the signal from being sent correctly.

Solution:

• Replace the battery in your 2WT13R-SF remote with a new one.
• Be sure to use the correct battery type and size specified in the user manual.
• After replacing the battery, test the remote again to see if the issue is resolved.

2. Interference with Signal Transmission

The 2WT13R-SF remote operates on a specific frequency to communicate with the car. If there is interference from other electronic devices or signals, it may prevent the remote from functioning as intended. Items such as cell phones, radio transmitters, or other vehicles in close proximity can potentially cause interference with the remote’s signal.

Solution:

• Move to a location with fewer electronic devices or possible sources of interference.
• Try using the remote at different distances from the vehicle to see if the issue persists.
• If you are in a crowded area, try using the remote in a quieter, less cluttered space.

3. Vehicle’s Security System is Preventing the Remote Start

Modern vehicles come equipped with sophisticated security systems designed to prevent unauthorized access and theft. If the car’s security system detects an issue or if the system is triggered by an error, it may prevent the remote start feature from working.

Solution:

• Check to ensure that the vehicle’s security system is not engaged.
• If the car’s alarm is activated or the car is in a security mode, it may block the remote start function. Reset the alarm or check the car’s system settings.
• Consult your car’s manual or security system documentation to understand how to reset the system.

4. Problems with the Remote’s Pairing or Syncing

Another common reason your 2WT13R-SF remote might fail to start your car is if the remote is no longer properly paired or synced with the vehicle’s onboard system. This can happen after battery replacements, software updates, or accidental resets of the system.

Solution:

• Re-pair the remote with your vehicle by following the syncing process outlined in the user manual.
• Most vehicles require a sequence of button presses or key actions to initiate the pairing process. This may include turning the ignition on or pressing the remote’s buttons in a certain order.
• If you’re unable to re-sync the remote, refer to the car manufacturer’s website or support team for assistance.

5. Drone App Working Independently of the Remote

Although the drone app and the 2WT13R-SF remote are connected to the same car system, the app operates through a separate signal route. If the drone app is working while the remote is not, this indicates that the issue might be isolated to the remote’s functionality rather than the car’s system as a whole.

Solution:

• Use the app to confirm that the car is responding to remote signals through the smartphone interface.
• If the app works fine but the remote does not, it is likely a hardware issue with the remote itself.
• If you are able to start the car via the app, but the remote still doesn’t work, consider replacing or servicing the remote unit.

How to Fix the 2WT13R-SF Remote Not Starting Your Car

1. Check for Software or Firmware Updates

Sometimes, issues with remote start systems can be traced back to outdated software or firmware. Manufacturers regularly release updates to fix bugs or enhance the system’s compatibility. These updates can often be delivered through the car’s system or the remote start system’s app.

Solution:

• Check if there are any available software or firmware updates for both your vehicle and remote start system.
• If your car manufacturer or the remote start system provider has released updates, follow their instructions to apply the update.
• Reboot the system after the update to ensure everything is functioning properly.

2. Examine the Remote for Physical Damage

If the remote has been dropped or exposed to moisture or extreme temperatures, it may have sustained physical damage that affects its operation. Physical damage to the remote’s internal components could prevent it from sending signals to your vehicle.

Solution:

• Inspect the remote for any visible signs of physical damage such as cracks, moisture inside the casing, or broken buttons.
• If physical damage is detected, consider replacing the remote unit or contacting the manufacturer for repair options.

3. Contact Customer Support

If none of the troubleshooting steps above work, it may be time to contact customer support for assistance. The issue could be more complex, such as a malfunction in the remote’s internal electronics or a deeper issue with the car’s system.

Solution:

• Reach out to the manufacturer of the 2WT13R-SF remote or the car’s dealership for professional troubleshooting and support.
• Provide them with details about the issue, including whether the drone app is working or if the remote itself is unresponsive.
• They may recommend advanced diagnostic steps or offer to repair or replace the unit.

Conclusion

Dealing with a 2WT13R-SF remote that won’t start your car can be a frustrating experience, especially when you are able to use the drone app without any problems. However, by following the troubleshooting steps outlined above, you can identify the root cause of the issue and find an appropriate solution.

Whether the problem is due to a weak battery, signal interference, security system issues, or a remote syncing issue, there are several ways to fix the problem. If you’re still having trouble, don’t hesitate to contact customer support for professional help.